← First Light

Support

We read every message.

Need a hand, found a bug, or want to suggest something?
Email hello@firstlightalarm.com and you'll hear back from a real person — usually within a day or two.

If the alarm didn't go off

This is the one thing the app has to get right, so please tell us if it ever happens — include the time it was set for and roughly when you noticed. In the meantime, check:

Common questions

Does it work in Silent mode?

Yes. First Light uses Apple's AlarmKit, the same system the built-in Clock app uses, so it rings through Silent mode and Focus.

What is a morning mission?

A small thing you do instead of snoozing — meditating, push-ups, squats, journaling, reading, prayer, or a walk. The alarm doesn't go quiet until it's done.

The camera isn't registering my push-ups

Prop the phone where it can see you move, and give it a moment. If it still can't see you, the timer runs anyway after about twenty seconds, and there's a "Just run the timer" button — you'll never be stuck.

Is my camera footage stored or uploaded?

No. During exercise missions the camera frames are reduced to a coarse brightness pattern to detect movement and then discarded immediately. No video is recorded. Photos you take for a mission stay in the app's private storage on your phone. See the privacy policy.

Can I have more than one alarm?

Yes — add as many as you like, each with its own time, days, sound and mission. A weekday and a weekend alarm is the common setup.

How do levels and streaks work?

Your level is the number of mornings you've won, and it never resets. Your streak counts consecutive days. Named ranks arrive at 7, 30 and 66 mornings — 66 being the average time research suggests a habit takes to become automatic.

What happened to my data when I deleted the app?

It's gone. Everything is stored only on your device, so deleting the app deletes your history with it. There's no account and no backup on our side.

Requesting a feature

There's a "Suggest a feature" link on the app's home screen, or just email us. The roadmap is genuinely shaped by what people ask for.

Get in touch

Email hello@firstlightalarm.com.